"What can I say apart from a massive thank you! My wife has been on to me for the last few days about the house drains. There were some smells coming up through the plugholes and the toilet was backing up so there was obviously a problem. I tried the old plunger method and chucking some drain cleaner from the supermarket down there. Whatever it was it was a giant and there was no shifting it. After seeing your van down the road recently I gave you a call and I couldn't be happier, (and the wife too). The manner of your men was impeccable and of a high standard. I was thoroughly impressed with the quick response and service so this letter is a quick message to tell you a bit of feedback from a happy customer."

"Drains? Hate them. I didn't even know there was something down there when it was all working OK. When it's not working it's HELL. Good job for the internet, Google, and Thames Drains. I had a blockage in our drains somewhere because the was backing up in the toilets and it was starting to get vey smelly. I phoned and got through quickly to someone who said they could get here quickly. They were too! A chap called Dave arrived and got to work immediately. He took care of it in a clean and easy manner and was always very polite. Overall it was sorted without pain and quickly. Excellent service! Well done Thames Drains."

"I would like to pass on my heartfealt thanks and commendation to Dave Waycott and Rob Jones who carried out initial investigations and work to solve what turned out to be a very serious drainage problem, not just on my property but on the adjoining properties. They worked diligently and courteously and had to deal with seriously blocked drains, the like of which my neighbours and I had never seen, and were determined to get the problem sorted. I cannot really commend them highly enough, they are an asset to your company. "

"Wow I didn't expect their to be a drainage company out there that really takes care of their customers. We can highly recommend Thames Drains and their staff, in particular Dave Waycott and Rob Jones. We had a drain blockage recently and we were initially hesitant about phoning a rapid response company. When we phoned them the phone was answered very politely and we were looked after at every point. The engineers arrived in 28 minutes, fixed the problem, tidied up, and then left. We couldn't have been more satisfied with the service."