Blocked drains in Balham?

"I wanted to drop a brief note through following dealing with your company. My wife saw your details yesterday on the Internet. On the phone, even on a Sunday afternoon, you were courteous and efficient.

When Dave turned up, only a few minutes late on an icy Monday morning, he was efficient professional and friendly. Whereas many professionals we have dealt with can come across as patronising, Dave was helpful, open and happily explained what the problem was, what he was doing to resolve it and how to avoid similar problems in the future.

Dave made what could have been a very unpleasant drainage situation very reassuring.

I would happily recommend your firm to friends.

Could you please pass on our thanks."

"Drains? Hate them. I didn't even know there was something down there when it was all working OK. When it's not working it's HELL. Good job for the internet, Google, and Thames Drains. I had a blockage in our drains somewhere because the was backing up in the toilets and it was starting to get vey smelly. I phoned and got through quickly to someone who said they could get here quickly. They were too! A chap called Dave arrived and got to work immediately. He took care of it in a clean and easy manner and was always very polite. Overall it was sorted without pain and quickly. Excellent service! Well done Thames Drains."

"I would like to thank Thames Drains and Dave Waycott in particular for the excellent service that we received over the recent Christmas period.

We were impressed by the prompt service, the range of equipment readily available and the accurate information provided to explain the process while the problem was resolved.

All the charges were reasonable and perhaps more importantly, clearly explained and agreed in advance before each stage of the work was carried out.

This was a difficult time for us to have drainage problems and we were very grateful to Dave in particular for his positive, constructive approach and for going to considerable lengths over the holiday period to help us get a resolution to the problem.

We will definitely actively recommend Thames Drains to others and would use your services again ourselves should the need arise."

"I recently had the pleasure of employing your company to assist with an alleged drainage problem affecting my neighbour's property. I wanted to write and express my satisfaction at the level of service I received.

Dave Waycott undertook the work with quiet and authority not seen from previous companies that had tried. He was courteous and thorough. I have no hesitation in recommending Thames Drains for drainage problems I or my friends encounter in the future.

It is rare to be able to write and express thanks, but as a business man, I know how important it is to recognise quality of service."

"We have just called Thames Drains out to unblock a drain, and we want to express how delighted we are with the service provided by DAVE and then ROB later. 

Both were friendly, courteous, professional, and committed to dealing with the blockage which was not easy to do, and took some time.

Both technicians did a fantastic job and are a great credit to your organisation. We will be very happy to refer you to our friends at any time.

Thank you very much for solving our problem at such reasonable cost."