"We ilve in a rural area, the water supply pipe to our property after it leaves the main is probably longer than many others, but it is our responsibility to maintain. Often it had given us problems such as: frequently freezing in winter and, being an old copper pipe, was susceptible to cracks and leaks. Thames Drains came to our rescue, with their friendly and prompt response, skilled technical advice, and solution to our problems. When they came to install a replacement supply pipe, they worked around our particular requirements courteously and carefully, and worked very hard and efficiently to complete the job with the minimum of delay and disruption to our lives."

"Thank heavens for Thames Drains. My wife found the drains coming up in the house. After having gone to the supermarket to get some drain unblocker (sulphuric acid) which didn't work we finally resorted to calling someone out. One call to you and a van was sent to us, and it arrived damn quickly too! The drainage engineer had a look and told us what the problem was and how he was going to resolve it. He used some equipment from the van and after a bit of time (we went to have a cup of tea) he came back to tell us all was ship-shape and it was indeed a tough blockage. It's been two weeks now since it has been cleared and everything is working just fine again. Thanks again."

"Dave Waycott arrived on time, was very courteous and professional and explained everything he was doing very clearly. After fixing the drain, he temporarily put a pipe for the water to evacuate outside of the drain while the cement was drying. He said he was going to come back in the morning to put the pipe back on, and he did. I was very impressed with the quality of the service I received and would recommend Thames Drains to anyone who needs a reliable and knowledgeable plumber. 5 star service! Thank you!"

"Dear Thames Drains, I would like to thank you for your recent drainage service at our property with the pitch fibre drains. Since the neighbours mentioned it - on behalf of thema nd us, I would like to say that your very professional manner while advising, pricing and carrying out the remedial works took away a lot of worry. I would not hesitate to supply a reference if you needed one. I very much liked the guarantee too which helped to settle my mind that things would be taken care of in the proper manner rather than a quick-fix."