"I recently had the pleasure of employing your company to assist with an alleged drainage problem affecting my neighbour's property. I wanted to write and express my satisfaction at the level of service I received.

Dave Waycott undertook the work with quiet and authority not seen from previous companies that had tried. He was courteous and thorough. I have no hesitation in recommending Thames Drains for drainage problems I or my friends encounter in the future.

It is rare to be able to write and express thanks, but as a business man, I know how important it is to recognise quality of service."

"I didn't think a decent drains company really existed. It's really a big suprise to be treated like a customer. I explained the problem to the polite lady at Thames Drains and she listened and then sent out one of their local drainage specialists. Rob arrived and was another person that had very polite manners! Fixing the problem and leaving it all tidy was an absolute dream! Defintely recommend you to friends and family if they get problems. Excellent service!"

"Dear Sir/Madam,

I am writing this letter to tell you how delighted I am with the service provided by your company. I dutily phoned to report a problem that had been affilcting my drains for more than a week. I had originally put it off hoping that it would fix itself but this proved to be fruitless. I spoke to a very curteous young lady who informed me that a engineer would be with me quickly. Living on my own I was a bit apprehensive about having tradesmen at my house. Now that you have solved the drainage problem my fears were without warrant because the service was impeccable. The engineer was very polite and efficient. It is a pleasure to write this letter because I rarely get to congratulate businesses that take care of people."

"What can I say apart from a massive thank you! My wife has been on to me for the last few days about the house drains. There were some smells coming up through the plugholes and the toilet was backing up so there was obviously a problem. I tried the old plunger method and chucking some drain cleaner from the supermarket down there. Whatever it was it was a giant and there was no shifting it. After seeing your van down the road recently I gave you a call and I couldn't be happier, (and the wife too). The manner of your men was impeccable and of a high standard. I was thoroughly impressed with the quick response and service so this letter is a quick message to tell you a bit of feedback from a happy customer."