Blocked Drains in Ealing

"What can I say apart from a massive thank you! My wife has been on to me for the last few days about the house drains. There were some smells coming up through the plugholes and the toilet was backing up so there was obviously a problem. I tried the old plunger method and chucking some drain cleaner from the supermarket down there. Whatever it was it was a giant and there was no shifting it. After seeing your van down the road recently I gave you a call and I couldn't be happier, (and the wife too). The manner of your men was impeccable and of a high standard. I was thoroughly impressed with the quick response and service so this letter is a quick message to tell you a bit of feedback from a happy customer."

"I write this letter to thank you for a helpful and efficient service when my drains under the garden became blocked. Your men arrived promptly and did some prelimary investigation to find the place where the problem was. It appears that the problem stemmed from a time when we a new large area of paving we put in. We will be calling the paver back to see if it can be better planned out. Your guys quickly find the problem and put in a temporary fix, as best they could without taking up all the work that the paver had done. We are very grateful for the professional level of service we had from you. It would have been easy to tell us it all needed redoing but it hasn't come to that yet."

"I am writing to congratulate you on an excellent service. Dave Waycott has just completed a job for me. He was extremely competent and professional. Please pass on my thanks to him and share this letter with anyone who ought to know about his professionalism, for future reference.

In case it helps with marketing strategies – the reason I called 'Thames Drains' was because of the free quote and no call out charge. As a customer this was very reassuring. I will certainly recommend you and call you again in the future, should the need arise. I highly recommend Thames Drains and will do so to my friends and family."

"I would like to say a personal thank you to Dave for all his hard work today. This was indeed a major blockage. As a single occupant householder I would not have been able to clear the blockage and leave the area clean so I decided to call a specialist company to fix it. I have previously tried pouring down boiling water and a car water jet and then the dreaded caustic soda. No success. That's why I called Thames Drains. I used the internet to find you. After one call and you arrived.  You quickly fixed it and it has not yet reared its dirty head again so a job well done! I cannot recommend you highly enough. I was extremely pleased in the manner I was spoken to and the way in which you went about your work."

"I feel I must record my thanks to your company, for a job well done. We recently had cause to have a new water main supply pipe and, unexpectedly, a new foul drain pipe fitted to the rear of our property.

It was quite a stressful contemplation, the sight of excavating ditches etc. However, I could not have wished for two better workmen, in the form of Dave and ROb. They tackled the job with enthusiasm and displayed experienced skill levels which was a sight for sore eyes. More importantly, they had a sense of humour and were able to make a difficult experience, more pleasant to bear.

In this day and age of it has been a “breath of fresh air” to see a job professionally carried out, with experienced people, able to make ‘light’ of what was a “heavy” job."