"My fears of drains started when they began to smell. My husband said that they were 'slow flowing drains' and they needed something doing to get them right again. A friend had used Thames Drains and had said good things so I called and they came at a pre-arranged time, after I had finished work. Their van arrived and all their equipment was onboard which was reassuring and the engineer was very polite. They got the equipment out and jetted the drains. I was simply embarrased at how much dirt and debris I saw flushing out of my drains I hope next door didn't see it. Great job and thank you. Like my friend recommended them I'll be now recommending them."

"I wanted to drop a brief note through following dealing with your company. My wife saw your details yesterday on the Internet. On the phone, even on a Sunday afternoon, you were courteous and efficient.

When Dave turned up, only a few minutes late on an icy Monday morning, he was efficient professional and friendly. Whereas many professionals we have dealt with can come across as patronising, Dave was helpful, open and happily explained what the problem was, what he was doing to resolve it and how to avoid similar problems in the future.

Dave made what could have been a very unpleasant drainage situation very reassuring.

I would happily recommend your firm to friends.

Could you please pass on our thanks."

"My husband and I want to thank Dave Waycott and Robb Jones for the way that they dealt with our drain and plumbing emergency. They were fantastically helpful and really went beyond the call of duty to help solve the problem. We have used Thames Drains before and would not hesitate to use you again or to reccomend you to others!"

"Dave Waycott arrived on time, was very courteous and professional and explained everything he was doing very clearly. After fixing the drain, he temporarily put a pipe for the water to evacuate outside of the drain while the cement was drying. He said he was going to come back in the morning to put the pipe back on, and he did. I was very impressed with the quality of the service I received and would recommend Thames Drains to anyone who needs a reliable and knowledgeable plumber. 5 star service! Thank you!"