"We used to have terrible trouble with our kitchen drains – smells and blockages.  A real frustration – unpleasant odours and an expensive maintenance problem.  Since getting your company in it's been just as normal. Wonderful! ’"

"I had a recurring problem with my home drains with no idea what was causing it and how to solve the problem. I was lucky that I found Thames Drains on the internet as i didnt want to use the over charging Dyno Rod. The engineer arrived very promptly and was very polite and explained exactly what the problem was and how they would sort it. It wasnt long before the problem was sorted and now everything is back to normal....thank god. Thanks Thames Drains!"

"I write this letter to thank you for a helpful and efficient service when my drains under the garden became blocked. Your men arrived promptly and did some prelimary investigation to find the place where the problem was. It appears that the problem stemmed from a time when we a new large area of paving we put in. We will be calling the paver back to see if it can be better planned out. Your guys quickly find the problem and put in a temporary fix, as best they could without taking up all the work that the paver had done. We are very grateful for the professional level of service we had from you. It would have been easy to tell us it all needed redoing but it hasn't come to that yet."

"Dear Sir/Madam,

I am writing this letter to tell you how delighted I am with the service provided by your company. I dutily phoned to report a problem that had been affilcting my drains for more than a week. I had originally put it off hoping that it would fix itself but this proved to be fruitless. I spoke to a very curteous young lady who informed me that a engineer would be with me quickly. Living on my own I was a bit apprehensive about having tradesmen at my house. Now that you have solved the drainage problem my fears were without warrant because the service was impeccable. The engineer was very polite and efficient. It is a pleasure to write this letter because I rarely get to congratulate businesses that take care of people."

"I would like to pass on my heartfealt thanks and commendation to Dave Waycott and Rob Jones who carried out initial investigations and work to solve what turned out to be a very serious drainage problem, not just on my property but on the adjoining properties. They worked diligently and courteously and had to deal with seriously blocked drains, the like of which my neighbours and I had never seen, and were determined to get the problem sorted. I cannot really commend them highly enough, they are an asset to your company. "