"Hi Thames Drains. Since I found out that putting caustic soda down my drains to try an unblock them is not particularly effective and over time might damage the drain itself I thought it was best to call in a company. I have a family friend that used you and said that you were very good. So I called and whilst I was initally sceptical it turned out to be an absolute delight. The man that arrive was very handsome. Well seriously, he told me what it was and how he was going to sort it out and I let him get on with it. He was very curteous to me, and I'm a female, and a bit nervous of having tradesmen around being home alone. Couldn't be happier because now there's no mess backing up and it's all right again. I wish he'd have left me his personal mobile number."

"My fears of drains started when they began to smell. My husband said that they were 'slow flowing drains' and they needed something doing to get them right again. A friend had used Thames Drains and had said good things so I called and they came at a pre-arranged time, after I had finished work. Their van arrived and all their equipment was onboard which was reassuring and the engineer was very polite. They got the equipment out and jetted the drains. I was simply embarrased at how much dirt and debris I saw flushing out of my drains I hope next door didn't see it. Great job and thank you. Like my friend recommended them I'll be now recommending them."

"We have just called Thames Drains out to unblock a drain, and we want to express how delighted we are with the service provided by DAVE and then ROB later. 

Both were friendly, courteous, professional, and committed to dealing with the blockage which was not easy to do, and took some time.

Both technicians did a fantastic job and are a great credit to your organisation. We will be very happy to refer you to our friends at any time.

Thank you very much for solving our problem at such reasonable cost."

"I would like to thank Thames Drains and Dave Waycott in particular for the excellent service that we received over the recent Christmas period.

We were impressed by the prompt service, the range of equipment readily available and the accurate information provided to explain the process while the problem was resolved.

All the charges were reasonable and perhaps more importantly, clearly explained and agreed in advance before each stage of the work was carried out.

This was a difficult time for us to have drainage problems and we were very grateful to Dave in particular for his positive, constructive approach and for going to considerable lengths over the holiday period to help us get a resolution to the problem.

We will definitely actively recommend Thames Drains to others and would use your services again ourselves should the need arise."