"I contacted a recommendation from a friend -Thames Drains. I called on a late Tuesday evening, I had a leak from the water softner. They came to my home within an hour. They first sent one guy to assess the situation and after a few hours, a team of 2 men came in to start work on my plumbing problem. I was impressed by both their professionalism, their upbeat personality (they didn’t seem like they were just doing something to make ends meet. It looked like they genuinely knew their stuff and genuinely passionate).

Pricing was fair and we went over several details on how to keep my plumbing in optimum condition, what to not do in your sink and what kinds of DIY tools/kit that I can use to fix small and minor plumbing problems.

I am extremely pleased with Thames Drains."

"As a contractor, I have dealt with various plumbing services over my 10 years of experience in the contracting and architecture business. I understand how hard it is to establish a good and long lasting business partnership with a reliable and trustworthy company. With the many companies I have dealt with, Thames Drains gets a high rating in terms of customer service, promptness of service, capabilities and expertise as well as technical know-how. I would definitely recommend this company to anyone who is looking to repair or refurbish or remodel anything that has to do with plumbing, pipe works and bathrooms."

"I can now understand why the company has the reputation it does. First of all Dave Waycott came and fixed our loo. The next day Rob Jones did what turned out to be a demanding job replacing our kitchen sink, quickly and with excellent results. Both of them were friendly, very clear about what needed to be done, and altogether a pleasure to have around. I'd recommend Thames Drains  Plumbers, and Dave and Rob in particular, to anybody."

"I had a good experience dealing with Thames Drains. First of all, their customer service is pretty good. I called the company and my call was immediately picked up by a pleasant operator and then after explaining my plumbing problems, I was requested to give my address and contact details and a plumber would be arriving in about less than 30 minutes to assess the situation. The guy that they sent wasn’t your typical gruffy grumpy plumber. Dave was pleasant and easy to deal with and as we went through the several problems I had, I knew that I was in good hands, or at least my plumbing system was in good hands. Thank You Thames Drains and it’s a really good company you have."

"I recently purchased a new home and needed a lot of plumbing work. The first local company that I dealt with, I felt I was taken for a ride. I got charged a lot for unnecessary things I felt should have been really inexpensive. It doesn’t take a rocket science degree to know if you are being ripped off. My husband contacted Thames Drains as his company used them too. After going through their service and experience first hand on their capabilities and expertise, I would definitely recommend them to all my friends with plumbing problems. Since my first contact to them, I have gotten my hot water tank installed, clogged the gutter and drainage as well as fixed burst pipes all with a reasonable price quoted."