"I can now understand why the company has the reputation it does. First of all Dave Waycott came and fixed our loo. The next day Rob Jones did what turned out to be a demanding job replacing our kitchen sink, quickly and with excellent results. Both of them were friendly, very clear about what needed to be done, and altogether a pleasure to have around. I'd recommend Thames Drains  Plumbers, and Dave and Rob in particular, to anybody."

"If there is a company that you can count on in delivering fast and efficient service, it has to Thames Drains.

On 2 occasions that I needed them, though they already had other appointments, they always gave me solution to my plumbing woes. On both occasions, my restaurant had either a leaky taps or the dreaded clogged sink. And on both occasions, I sent them a text message after operating hours.

I would always get them right at my restaurant’s doorstep the very first thing within 30 minutes. Which isn’t too bad considering other companies that take really long hours just to reply your SOS.

Thank you Thames Drains for being there!"

"One of my best experiences of plumbing services ever.

We live in a Grade 2 heritage building and so that would mean tremendous maintenance. Because we had a flat roof, the drainage at the top constantly clogged up resulting in leaking problems. I think the best ever solution I received was the one from Thames Drains. I have gone through several plumbing services and recently fired my last plumbing service as all I get were the same results and same answers. I mean, we definitely have better technology nowadays to cope with clogged drains and leaking don’t we?

Anyway, Thames Drains have definitely provided me with a long term solution to overcome clogged drains and leaking and I will definitely call them for future problems with my house."

"For me dealing with Thames Drains I could say was a pleasant and easy experience. With previous plumbing partnerships, I’ve always had to deal with inefficiency. It’s late servicing, bad customer service and worst of all bad work done for the money I was paying. I’m glad to have found Thames Drains as this company is working great for me.

I have used them about 3 times this year for several plumbing and water issue and all experience dealing with them has been good. I especially like the prompt and fast response. As long as they work fine, I’ll definitely continue requesting their services."

"I had a good experience dealing with Thames Drains. First of all, their customer service is pretty good. I called the company and my call was immediately picked up by a pleasant operator and then after explaining my plumbing problems, I was requested to give my address and contact details and a plumber would be arriving in about less than 30 minutes to assess the situation. The guy that they sent wasn’t your typical gruffy grumpy plumber. Dave was pleasant and easy to deal with and as we went through the several problems I had, I knew that I was in good hands, or at least my plumbing system was in good hands. Thank You Thames Drains and it’s a really good company you have."