"I can now understand why the company has the reputation it does. First of all Dave Waycott came and fixed our loo. The next day Rob Jones did what turned out to be a demanding job replacing our kitchen sink, quickly and with excellent results. Both of them were friendly, very clear about what needed to be done, and altogether a pleasure to have around. I'd recommend Thames Drains  Plumbers, and Dave and Rob in particular, to anybody."

"I know a little about plumbing and sometimes when I work with a plumber, I get the idea that they are either ripping me off or just don’t know what on earth they are talking about or it’s that they are including unnecessary items that don’t really need to be installed just so they can hike up the price. Dealing with Thames Drains has so far proven that they know their stuff and aren’t trying to rip you off. I knew what I needed to fix my plumbing problems it’s the only thing that I did not have is the facilities to do it-hence a professional plumber. If you are looking for someone reliable and at least honest, contact Thames Drains."

"We run an architect firm and part of our office has an elaborate koi fish pond running through it that has an elaborate and pretty complicated system of pipe and drainage. It has been an excellent marketing and advertising strategy of ours. In maintaining the whole plumbing system that runs through the office, we hired Thames Drains to maintain it based on a yearly contract. Since signing up, we have never been disappointed and have always received good service from them from maintenance, to contact reports to scheduled servicing. We have had a smooth sailing business relationship with Thames Drains and they have become our trusted contractors."

"It is quite hard to find a plumbing service that is both professional and reasonable. I run an art studio and we need to reinstall our hot and cold water tanks. See the problem with this is that many of the companies we surveyed quoted us a very high pricing until we stumbled on Thames Drains, which was actually recommended by a friend who got his bathroom remodeled. For the service I received, I would gladly pay more. The people were professional, they were friendly, customer service was excellent and the end result of the installation took much less time than what I was previously quoted."

"I am writing to say what a fantastic job you guys did for me last night. My toilet kept rising to the point of overflowing because water from all the other flats was flowing into it and not able to escape out to the drain - and it was nearly midnight. Rob Jones was round within half an hour and he fixed the problem in less than ten minutes, thus avoiding my flat getting floaded. Thanks again."