"Special thanks are due to Dave, Rob and Peter who made an over- the-top effort in getting a drip in an outdated shower cartridge repaired. My thanks to you all for your patience and understanding. Rebecca"

"I can now understand why the company has the reputation it does. First of all Dave Waycott came and fixed our loo. The next day Rob Jones did what turned out to be a demanding job replacing our kitchen sink, quickly and with excellent results. Both of them were friendly, very clear about what needed to be done, and altogether a pleasure to have around. I'd recommend Thames Drains  Plumbers, and Dave and Rob in particular, to anybody."

"It is quite hard to find a plumbing service that is both professional and reasonable. I run an art studio and we need to reinstall our hot and cold water tanks. See the problem with this is that many of the companies we surveyed quoted us a very high pricing until we stumbled on Thames Drains, which was actually recommended by a friend who got his bathroom remodeled. For the service I received, I would gladly pay more. The people were professional, they were friendly, customer service was excellent and the end result of the installation took much less time than what I was previously quoted."

"I had two plumbing problems-water dripping in my basement and the sink in the basement was clogged. Angeline a friend of mine recommended Thames Drains and they were not only fast to respond to my problems, the guys that came were pleasant and knew what they were doing. While fixing, they told me what was wrong and what could be done to fix it gave me the cost, after which I had to decide to go ahead with the fixing or not. With a price like that, how can I refuse?? Anyway, it turns out that the problem was a split water line from the icemaker in my fridge. I like the fact that they gave me options on fixing and suggested cheaper but worthwhile alternatives."

"I am writing to say what a fantastic job you guys did for me last night. My toilet kept rising to the point of overflowing because water from all the other flats was flowing into it and not able to escape out to the drain - and it was nearly midnight. Rob Jones was round within half an hour and he fixed the problem in less than ten minutes, thus avoiding my flat getting floaded. Thanks again."