"I had two plumbing problems-water dripping in my basement and the sink in the basement was clogged. Angeline a friend of mine recommended Thames Drains and they were not only fast to respond to my problems, the guys that came were pleasant and knew what they were doing. While fixing, they told me what was wrong and what could be done to fix it gave me the cost, after which I had to decide to go ahead with the fixing or not. With a price like that, how can I refuse?? Anyway, it turns out that the problem was a split water line from the icemaker in my fridge. I like the fact that they gave me options on fixing and suggested cheaper but worthwhile alternatives."

"One of my best experiences of plumbing services ever.

We live in a Grade 2 heritage building and so that would mean tremendous maintenance. Because we had a flat roof, the drainage at the top constantly clogged up resulting in leaking problems. I think the best ever solution I received was the one from Thames Drains. I have gone through several plumbing services and recently fired my last plumbing service as all I get were the same results and same answers. I mean, we definitely have better technology nowadays to cope with clogged drains and leaking don’t we?

Anyway, Thames Drains have definitely provided me with a long term solution to overcome clogged drains and leaking and I will definitely call them for future problems with my house."

"My husband Jim and I were very happy with the service we received today from Dave Waycott. If we ever need to use your service again, I hope we get Dave."

"I contacted a recommendation from a friend -Thames Drains. I called on a late Tuesday evening, I had a leak from the water softner. They came to my home within an hour. They first sent one guy to assess the situation and after a few hours, a team of 2 men came in to start work on my plumbing problem. I was impressed by both their professionalism, their upbeat personality (they didn’t seem like they were just doing something to make ends meet. It looked like they genuinely knew their stuff and genuinely passionate).

Pricing was fair and we went over several details on how to keep my plumbing in optimum condition, what to not do in your sink and what kinds of DIY tools/kit that I can use to fix small and minor plumbing problems.

I am extremely pleased with Thames Drains."

"Dear Sir,

One of the reasons why I think Thames Drains is successful is because of their renowned work in customer service. I have had the pleasure of working with Thames Drains as a subcontractor to a heritage building we are currently restoring. Working with Thames Drains has been nothing but easy. I didn’t have to deal with inexperienced workers, or late replies and bad quotations. Though contact has been predominantly through email, I have received fast and prompt replies on several issues pertaining to the restoration plumbing work and I am happy to enlist them as a preferred contractor. They not only have good service but profound knowledge on plumbing. Good job Thames Drains."