"I can now understand why the company has the reputation it does. First of all Dave Waycott came and fixed our loo. The next day Rob Jones did what turned out to be a demanding job replacing our kitchen sink, quickly and with excellent results. Both of them were friendly, very clear about what needed to be done, and altogether a pleasure to have around. I'd recommend Thames Drains  Plumbers, and Dave and Rob in particular, to anybody."

"We run an architect firm and part of our office has an elaborate koi fish pond running through it that has an elaborate and pretty complicated system of pipe and drainage. It has been an excellent marketing and advertising strategy of ours. In maintaining the whole plumbing system that runs through the office, we hired Thames Drains to maintain it based on a yearly contract. Since signing up, we have never been disappointed and have always received good service from them from maintenance, to contact reports to scheduled servicing. We have had a smooth sailing business relationship with Thames Drains and they have become our trusted contractors."

"Very prompt service and I am really glad I gave them a call. I used to call this other plumbing service each time I need some work done at home. I was getting food ready for a thanksgiving party when my plumbing in the kitchen sink started to get clogged and no matter how much we tried to pump it, the water still didn’t recede. The plumbing service I normally contact do not operate after 6pm so out of desperation, a friend forwarded me Thames Drains’ contact and they came 30 minutes after I called them! Basically, they saved the day. Thank You!"

"Dear Thames Drains,

If there is fixing needed in my bathroom especially when it involved plumbing, I prefer doing it the DIY way. Unfortunately, when my bathroom sink got clogged up for I don’t know what reason, I couldn’t fix it in time for the graduation party I was hosting at my place. A friend recommended Thames Drains as she had used them before. So I was pretty bummed at the idea of having to call outside help as I was worried about the bills. But thankfully, Thames Drains quoted me a reasonable price especially if you compared it to the plumbing condition I had in my bathroom. Great job guys and will definitely consider you again before attempting to fix it myself."

"I contacted Thames Drains as it was recommended by my friend who had a marvelous plumbing project done by Thames Drains. It was absolutely well done so I got the same people to do my project. And I wasn’t let down. I guess its’ true that the best advertising any company can have is word of mouth. I was extremely pleased with the team that was involved in my remodeling project. They were friendly, explained the things that they were doing so that I understood what went on and how the money that I paid is being used for every material. After the job was done, I didn’t hesitate to pay a little extra for their wonderful workmanship."