"Dear Sir,

One of the reasons why I think Thames Drains is successful is because of their renowned work in customer service. I have had the pleasure of working with Thames Drains as a subcontractor to a heritage building we are currently restoring. Working with Thames Drains has been nothing but easy. I didn’t have to deal with inexperienced workers, or late replies and bad quotations. Though contact has been predominantly through email, I have received fast and prompt replies on several issues pertaining to the restoration plumbing work and I am happy to enlist them as a preferred contractor. They not only have good service but profound knowledge on plumbing. Good job Thames Drains."

"Thames Drains have been one of our trusted contractors. Being a new interior design company, we had to test try various suppliers and contractors before enlisting them into our preferred supplier list. One of the companies that have our positive feedback would be Thames Drains. Being an interior design company, our clients normally come to us to get referrals of electricians and plumbers and such. Having worked with Thames Drains, we know how important customer care is and because we have received good service from Thames Drains, we recommend them to our clientele list as well knowing and trusting that they will extend the same quality of service to them. We look forward to a continuous positive relationship with Thames Drains."

"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"I am extremely pleased with the services from Thames Drains. We will definitely use them more often. We recently moved to South London and had to find a good plumbing service. My colleague at the insurance company I worked in recommended Thames Drains and I called them up and was received by a pleasant operator. We had 3 major plumbing issues and all of it was fixed in a professional manner. The plumber also gave us tips on how keep our pipes from spoiling and how to work it so that it lasts for a long time.

Thank you guys and will definitely recommend and use you all again."

"Special thanks are due to Dave, Rob and Peter who made an over- the-top effort in getting a drip in an outdated shower cartridge repaired. My thanks to you all for your patience and understanding. Rebecca"