"Very prompt service and I am really glad I gave them a call. I used to call this other plumbing service each time I need some work done at home. I was getting food ready for a thanksgiving party when my plumbing in the kitchen sink started to get clogged and no matter how much we tried to pump it, the water still didn’t recede. The plumbing service I normally contact do not operate after 6pm so out of desperation, a friend forwarded me Thames Drains’ contact and they came 30 minutes after I called them! Basically, they saved the day. Thank You!"

"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"We run an architect firm and part of our office has an elaborate koi fish pond running through it that has an elaborate and pretty complicated system of pipe and drainage. It has been an excellent marketing and advertising strategy of ours. In maintaining the whole plumbing system that runs through the office, we hired Thames Drains to maintain it based on a yearly contract. Since signing up, we have never been disappointed and have always received good service from them from maintenance, to contact reports to scheduled servicing. We have had a smooth sailing business relationship with Thames Drains and they have become our trusted contractors."

"I had two plumbing problems-water dripping in my basement and the sink in the basement was clogged. Angeline a friend of mine recommended Thames Drains and they were not only fast to respond to my problems, the guys that came were pleasant and knew what they were doing. While fixing, they told me what was wrong and what could be done to fix it gave me the cost, after which I had to decide to go ahead with the fixing or not. With a price like that, how can I refuse?? Anyway, it turns out that the problem was a split water line from the icemaker in my fridge. I like the fact that they gave me options on fixing and suggested cheaper but worthwhile alternatives."

"For me dealing with Thames Drains I could say was a pleasant and easy experience. With previous plumbing partnerships, I’ve always had to deal with inefficiency. It’s late servicing, bad customer service and worst of all bad work done for the money I was paying. I’m glad to have found Thames Drains as this company is working great for me.

I have used them about 3 times this year for several plumbing and water issue and all experience dealing with them has been good. I especially like the prompt and fast response. As long as they work fine, I’ll definitely continue requesting their services."