"Thames Drains have been one of our trusted contractors. Being a new interior design company, we had to test try various suppliers and contractors before enlisting them into our preferred supplier list. One of the companies that have our positive feedback would be Thames Drains. Being an interior design company, our clients normally come to us to get referrals of electricians and plumbers and such. Having worked with Thames Drains, we know how important customer care is and because we have received good service from Thames Drains, we recommend them to our clientele list as well knowing and trusting that they will extend the same quality of service to them. We look forward to a continuous positive relationship with Thames Drains."

"I contacted a recommendation from a friend -Thames Drains. I called on a late Tuesday evening, I had a leak from the water softner. They came to my home within an hour. They first sent one guy to assess the situation and after a few hours, a team of 2 men came in to start work on my plumbing problem. I was impressed by both their professionalism, their upbeat personality (they didn’t seem like they were just doing something to make ends meet. It looked like they genuinely knew their stuff and genuinely passionate).

Pricing was fair and we went over several details on how to keep my plumbing in optimum condition, what to not do in your sink and what kinds of DIY tools/kit that I can use to fix small and minor plumbing problems.

I am extremely pleased with Thames Drains."

"I am a contractor and I run my own private business and one of my preferred suppliers for plumbing work have been Thames Drains. I have worked with them on a number of projects from bathroom remodeling, plumbing repair, renovation and refurbishment and I have always had good relations with them. I have also recommended them to a number of my clients and I always get good comments from the outcome of the project. In my experience with them, they have been efficient in not only their work but replying and relating to customers especially in explaining pretty complicated plumbing work so that clients understand them and what they plan to do as well as the costs involved."

"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"I had a good experience dealing with Thames Drains. First of all, their customer service is pretty good. I called the company and my call was immediately picked up by a pleasant operator and then after explaining my plumbing problems, I was requested to give my address and contact details and a plumber would be arriving in about less than 30 minutes to assess the situation. The guy that they sent wasn’t your typical gruffy grumpy plumber. Dave was pleasant and easy to deal with and as we went through the several problems I had, I knew that I was in good hands, or at least my plumbing system was in good hands. Thank You Thames Drains and it’s a really good company you have."