"We run an architect firm and part of our office has an elaborate koi fish pond running through it that has an elaborate and pretty complicated system of pipe and drainage. It has been an excellent marketing and advertising strategy of ours. In maintaining the whole plumbing system that runs through the office, we hired Thames Drains to maintain it based on a yearly contract. Since signing up, we have never been disappointed and have always received good service from them from maintenance, to contact reports to scheduled servicing. We have had a smooth sailing business relationship with Thames Drains and they have become our trusted contractors."

"My husband Jim and I were very happy with the service we received today from Dave Waycott. If we ever need to use your service again, I hope we get Dave."

"Dave arrived on time at my house last night to investigate a leak that had caused a deep flood in my bathroom. He got to the root of the problem with in ten minutes. He clearly outlined what needed to be done to fix it and arrived at 8am the next day to sort it out.

He has spent the whole day working on it and he has been quick, tidy, professional and thorough. I would recommend him and Thames Drains to anyone, purely based on what a good job he has done."

"Definitely a great plumbing service. I live in a heritage building and we have loads of repair work to do to get the house running smoothly. Already we have roof leaking problems and then to top things off, our plumbing suddenly burst. We immediately called Thames Drains and they came in less than an hour which is great or else our house would be gone. The guys came, promptly fixed the burst pipes and all the while explaining to us what caused the burst. From the amount of damage the pipe caused, we were sure that our bills would be high but to our surprise, Thames Drains have reasonable prices. Definitely recommend them to anyone."

"I am writing to say what a fantastic job you guys did for me last night. My toilet kept rising to the point of overflowing because water from all the other flats was flowing into it and not able to escape out to the drain - and it was nearly midnight. Rob Jones was round within half an hour and he fixed the problem in less than ten minutes, thus avoiding my flat getting floaded. Thanks again."