"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"We run an architect firm and part of our office has an elaborate koi fish pond running through it that has an elaborate and pretty complicated system of pipe and drainage. It has been an excellent marketing and advertising strategy of ours. In maintaining the whole plumbing system that runs through the office, we hired Thames Drains to maintain it based on a yearly contract. Since signing up, we have never been disappointed and have always received good service from them from maintenance, to contact reports to scheduled servicing. We have had a smooth sailing business relationship with Thames Drains and they have become our trusted contractors."

"Special thanks are due to Dave, Rob and Peter who made an over- the-top effort in getting a drip in an outdated shower cartridge repaired. My thanks to you all for your patience and understanding. Rebecca"

"Hi Thames Drains- a big thank you to you! I am extremely pleased with the work done on my bathroom-it’s exactly what I wanted and the best part is, it didn’t get me broke. Wonderful workmanship, expert professionalism in handling your pipes and extensive knowledge in technical know-how to get the job done efficiently, promptly and without wasting time and money. I really felt that they tried to minimize costs but provide a good and quality service. Being a part time plumber myself, I knew that the job was a good one done and I would really recommend them to friends and family."

"I contacted a recommendation from a friend -Thames Drains. I called on a late Tuesday evening, I had a leak from the water softner. They came to my home within an hour. They first sent one guy to assess the situation and after a few hours, a team of 2 men came in to start work on my plumbing problem. I was impressed by both their professionalism, their upbeat personality (they didn’t seem like they were just doing something to make ends meet. It looked like they genuinely knew their stuff and genuinely passionate).

Pricing was fair and we went over several details on how to keep my plumbing in optimum condition, what to not do in your sink and what kinds of DIY tools/kit that I can use to fix small and minor plumbing problems.

I am extremely pleased with Thames Drains."