"I am writing to say what a fantastic job you guys did for me last night. My toilet kept rising to the point of overflowing because water from all the other flats was flowing into it and not able to escape out to the drain - and it was nearly midnight. Rob Jones was round within half an hour and he fixed the problem in less than ten minutes, thus avoiding my flat getting floaded. Thanks again."

"I recently purchased a new home and needed a lot of plumbing work. The first local company that I dealt with, I felt I was taken for a ride. I got charged a lot for unnecessary things I felt should have been really inexpensive. It doesn’t take a rocket science degree to know if you are being ripped off. My husband contacted Thames Drains as his company used them too. After going through their service and experience first hand on their capabilities and expertise, I would definitely recommend them to all my friends with plumbing problems. Since my first contact to them, I have gotten my hot water tank installed, clogged the gutter and drainage as well as fixed burst pipes all with a reasonable price quoted."

"Dear Sir,

One of the reasons why I think Thames Drains is successful is because of their renowned work in customer service. I have had the pleasure of working with Thames Drains as a subcontractor to a heritage building we are currently restoring. Working with Thames Drains has been nothing but easy. I didn’t have to deal with inexperienced workers, or late replies and bad quotations. Though contact has been predominantly through email, I have received fast and prompt replies on several issues pertaining to the restoration plumbing work and I am happy to enlist them as a preferred contractor. They not only have good service but profound knowledge on plumbing. Good job Thames Drains."

"I am extremely pleased with the services from Thames Drains. We will definitely use them more often. We recently moved to South London and had to find a good plumbing service. My colleague at the insurance company I worked in recommended Thames Drains and I called them up and was received by a pleasant operator. We had 3 major plumbing issues and all of it was fixed in a professional manner. The plumber also gave us tips on how keep our pipes from spoiling and how to work it so that it lasts for a long time.

Thank you guys and will definitely recommend and use you all again."

"Thames Drains thank you so much for a job well done! We have had leaking problems from our basements pipes and each time we get a contract plumber to do the fixing, we always had to call them after a few months again because the leaking happened again. Thames Drains did a research on plumbing system in my home and found out the root cause of the problem and promptly fixed it. It has never leaked since but they did leave with a caution to keep checking the main plumbing source every now and then and to get proper service and maintenance."