"Dear Thames Drains,

If there is fixing needed in my bathroom especially when it involved plumbing, I prefer doing it the DIY way. Unfortunately, when my bathroom sink got clogged up for I don’t know what reason, I couldn’t fix it in time for the graduation party I was hosting at my place. A friend recommended Thames Drains as she had used them before. So I was pretty bummed at the idea of having to call outside help as I was worried about the bills. But thankfully, Thames Drains quoted me a reasonable price especially if you compared it to the plumbing condition I had in my bathroom. Great job guys and will definitely consider you again before attempting to fix it myself."

"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"One of my best experiences of plumbing services ever.

We live in a Grade 2 heritage building and so that would mean tremendous maintenance. Because we had a flat roof, the drainage at the top constantly clogged up resulting in leaking problems. I think the best ever solution I received was the one from Thames Drains. I have gone through several plumbing services and recently fired my last plumbing service as all I get were the same results and same answers. I mean, we definitely have better technology nowadays to cope with clogged drains and leaking don’t we?

Anyway, Thames Drains have definitely provided me with a long term solution to overcome clogged drains and leaking and I will definitely call them for future problems with my house."

"Dave arrived on time at my house last night to investigate a leak that had caused a deep flood in my bathroom. He got to the root of the problem with in ten minutes. He clearly outlined what needed to be done to fix it and arrived at 8am the next day to sort it out.

He has spent the whole day working on it and he has been quick, tidy, professional and thorough. I would recommend him and Thames Drains to anyone, purely based on what a good job he has done."

"Dear Sir,

One of the reasons why I think Thames Drains is successful is because of their renowned work in customer service. I have had the pleasure of working with Thames Drains as a subcontractor to a heritage building we are currently restoring. Working with Thames Drains has been nothing but easy. I didn’t have to deal with inexperienced workers, or late replies and bad quotations. Though contact has been predominantly through email, I have received fast and prompt replies on several issues pertaining to the restoration plumbing work and I am happy to enlist them as a preferred contractor. They not only have good service but profound knowledge on plumbing. Good job Thames Drains."