"I had two plumbing problems-water dripping in my basement and the sink in the basement was clogged. Angeline a friend of mine recommended Thames Drains and they were not only fast to respond to my problems, the guys that came were pleasant and knew what they were doing. While fixing, they told me what was wrong and what could be done to fix it gave me the cost, after which I had to decide to go ahead with the fixing or not. With a price like that, how can I refuse?? Anyway, it turns out that the problem was a split water line from the icemaker in my fridge. I like the fact that they gave me options on fixing and suggested cheaper but worthwhile alternatives."

"I just had to write this testimonial to let Thames Drains know how much I appreciate their fast response! My toilet started overflowing because my daughter had dropped her toy inside it. I immediately shot the toilet water off and called Thames Drains (having worked with them before). It was a weekend and it was 8pm and I never thought Thames Drains would actually come to the rescue but they did! Extremely happy was how I can describe my feeling at that time as we had a family dinner the next day and it would really be a hassle if we could only use one toilet. Anyway, the guys came, fixed the problem and gave me the bill. Fast and easy I would say."

"Pricing is definitely reasonable! I had plumbing pipework redone and I am pleased with both the service and the job but what makes me want to use Thames Drains more often is their pricing! I work for a restaurant and yes we definitely do want to cut cost wherever possible but certain things are unavoidable especially if you want a good job done. Thames Drains has provided excellent service and repair work with pricing to match and I am extremely pleased with my experience with them so far. From leaky taps to tank installation and maintenance, I have had no problems with them since the past one year of becoming my preferred plumbing company."

"For me dealing with Thames Drains I could say was a pleasant and easy experience. With previous plumbing partnerships, I’ve always had to deal with inefficiency. It’s late servicing, bad customer service and worst of all bad work done for the money I was paying. I’m glad to have found Thames Drains as this company is working great for me.

I have used them about 3 times this year for several plumbing and water issue and all experience dealing with them has been good. I especially like the prompt and fast response. As long as they work fine, I’ll definitely continue requesting their services."

"It is quite hard to find a plumbing service that is both professional and reasonable. I run an art studio and we need to reinstall our hot and cold water tanks. See the problem with this is that many of the companies we surveyed quoted us a very high pricing until we stumbled on Thames Drains, which was actually recommended by a friend who got his bathroom remodeled. For the service I received, I would gladly pay more. The people were professional, they were friendly, customer service was excellent and the end result of the installation took much less time than what I was previously quoted."